Loay has worked in various positions throughout his 15+ years of experience, ranging from Customer Care to Analytics, and Training, which makes him see things from the business lense as clear as the client, and create the data-driven solutions design that caters to the exact needs that client has. Loay enjoys building impactful tools and solutions, which he does in the most collaborative sense with the clients. Loay is also a certified training professional, where he has helped tens of professionals get to use the technical analytical tools to answer their business questions.